Privacy Policy

CUSTOMER PRIVACY NOTICE AND POLICY

The purpose of our privacy notice and policy is to inform you about our use of the data and/or personal information we collect from you when you submit your data to us and to provide all our current customers and potential future customers, with a general understanding of the following;

As the Data Controller of your information, we are complying with the provisions of the GDPR and informing you about what we use your data for, what your rights to the data you give us are and tell you about who we are.

We are The Giant Production Company.

Giant Production is a one-stop destination for organizing your events. From large-format concert shows to religious and political rallies, Giant Production has the equipment, the intelligence, and the skill to provide technical services of international standard.

We will design the Sound and Lighting system for your event or Installation based on your requirements and within your budget. Whether it is ambient lighting for your wedding or a massive Sound and Lighting rig for the concert, we are capable of Conceptualizing and Executing the design for you successfully.

Our Address is;

Giant Production 322, 3rd floor, Qutab Plaza, DLF Phase I, Gurugram – 122002, Haryana India

Email Address: rahul.k@dlyftindia.com

This notice will inform you as to

• The circumstances under which we collect and process your personal data.

• The type of data we collect.

• The reasons for collecting the data.

• How we handle your personal data

Freedom of Choice

Your personal data belongs to you, as the owner of your personal data. The processing of your personal data forms an important part of the provision of our products and services to you, our customer and we strive not to make any assumptions regarding your personal privacy you can choose whether you wish to share your data with us.

The Giant Production Company only processes customer personal information that is adequate, relevant, and not excessive in relation to the purpose for which the data is collected. The necessary processing in the pursuit of our legitimate interest will not outweigh the need to protect your privacy, however, we may process certain personal data without obtaining your express consent. For more information on this please see our “Consent” section of this notice. Where we can anonymize your personal data for a function or service for non-personal data (e.g., For statistical purposes), it will only be treated as personal data for as long as it remains combined.

DATA COLLECTED

We collect the following data:

E.g., email addresses, country, name of contact person, name of the organization from whom data is being collected, physical addresses, etc.

Being an event production company, we are required to send electronic invitations to our virtual and in-person event audiences to databases that are generally provided to us by our clients in order to invite and collect information Required to attend the events that we produce on their behalf.

The typical type of data collected for an event are as follows:

• Name and Surname

• Email address

• Contact number

• Organisation name

• Dietary requirements

• Physical address for delivery of gifts and hand-delivered invitations when required

• ID numbers, only when we assist and support guests’ travel arrangements which would be for flights or accommodation bookings.

DATA USAGE

The information collected from our website is utilized by us in order to respond to the inquiries made on our website or to respond to queries made by you as a customer, for example, on your account with us. We need your data in order to send you information regarding our products and services as part of our legitimate interest in responding to your inquiry.

The data is needed purely to contact the enquirer from our sales dept or to follow up with potential customers and businesses that made the inquiry. People who sign up to our website community also receive product updates with an opt-out option and any communications sent.

For the events we produce, we are required to collect guests’ personal information in order to confirm their attendance and deliver the relevant service to them and our primary client or ourselves.

We will not share your Data with any other third parties or use your data for any purpose other than those described above. The information collected by us that you provide will not be used to make any automated decisions about you.

Your data will also be used for correspondence purposes or newsletters that will be sent to you concerning our services and products using your name and email address.

It is our policy to comply with all applicable laws, rules, and regulations governing privacy and data protection in every country in which we operate, ensuring legal compliance with the processing of your personal data.

Downloading of Documents

Your name, organization, and email address are used when directing you to a link for any documents that you wish to download.

Should your name and email address be shared with a third-party mailing system This third-party service provider company is bound contractually to safeguard and protect your personal information as per the provisions of the GDPR.

Your personal data is electronically stored unless you withdraw your consent for our continued usage of your data and are instructed by you at any time to delete and erase your data or alter your data as per your request.

CONSENT

Where reasonably practicable, or as required by law, we will obtain your consent prior to collecting or using your data. Our request for consent will be clear and provide you with a reasonable basis and sufficient information to decide. Your consent can be revoked and withdrawn at any time.

MARKETING

We will not sell, trade, or share your personal information with any third parties for marketing purposes unless we have your express consent to do so.

USE OF COOKIES

We use cookies to assist us in the collection of useful information about visitors to our website. These cookies assist in the functioning of our website. We do not ask for your consent for certain cookies to be placed on your IT system/computer.

Emails – Any email links on our website simply launch your local email client and your email is sent directly from your email platform to our Exchange server.

Newsletter Subscription – If you subscribe to our Cloud Essentials newsletter, we will collect your business email address into Active Campaign.

How we use the data

Keeping you updated: Where you’ve given us permission, we will send occasional marketing emails featuring technical insights and event invitations relating to the solutions and subject areas covered on this website. This information is held on our Active Campaign marketing platform. You can stop our marketing communications at any time, upon which your details will be deleted.

Delivering customer services: When responding to solution inquiries and subsequently providing support and contract administration, we may store your business contact details in our Customer Relationship Management (CRM). This is to ensure you are serviced in a professional and expedient way.

Improving our website: To improve the layout of our web content, and make life easier for you (e.g. by pre-filling forms if you’ve previously visited our site) we use certain cookies.

Name of cookie: Google Analytics

This Site uses Google Analytics which is one of the most widespread and trusted analytics solutions on the web for helping us to understand how you use the site and ways that we can improve your experience. These cookies may track things such as how long you spend on the site and the pages that you visit so we can continue to produce engaging content. For more information on Google Analytics cookies, see the official Google Analytics page.

Name of cookie: Facebook Pixel

This Cookie is placed by Facebook. It enables The Giant Production Company to measure, optimize and build audiences for advertising campaigns served on Facebook. In particular, it enables The Giant Production Company to see how our users move between devices when accessing The Giant Production Company website and Facebook, to ensure that The Giant Production Company’s Facebook advertising is seen by our users most likely to be interested in such advertising by analyzing which content a user has viewed and interacted with on The Giant Production Company website.

RETENTION

For inquiries received on our website:

The Giant Production Company will only retain your data for as long as it is necessary to fulfill the purposes for which it has been collected and outlined in this policy notice or for the purposes of which you have otherwise been informed. This means that we will retain your data in accordance with the consent given or until such consent is revoked by you.

For personal information received in relation to the guest invitation and event attendance process:

This service is operated by The Giant Production Company which will be the controller of the data for legislative purposes. The data will be kept securely by us in accordance with our Privacy Policy and will be destroyed after 14 days. It will not be used for any marketing purposes nor shared with any third party other than our delivery partner, under our Track & Trace obligations.

REQUESTS AND ACCESS

All requests for data deletion, alteration, and information concerning personal information The Giant Production Company may hold about you, may be made in writing to our Data Protection Officer at the address below. You will be responded to within 30 days and advised of progress made with your request and whether there are any applicable and lawful charges attached to your request.

We restrict access to your personal data to our employees and suppliers who need to use the information in order to process it on our behalf and who are contractually bound and required to keep the integrity of your personal data secure and confidential.

Our address and contact details are as follows;

Physical Address: Giant Production 322, 3rd floor, Qutab Plaza, DLF Phase I, Gurugram – 122002, Haryana India